Master the Art of Professional Baking

Privacy Policy

Last updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, enroll in courses, or contact us for support. This includes:

• Personal identifiers (name, email, phone number)
• Educational progress and course completion data
• Payment and billing information (processed securely)
• Communications you send to us

How We Use Your Information

We use your personal information to:

• Provide and improve our educational services
• Process payments and send course materials
• Communicate about your courses and account
• Send marketing communications (with your consent)
• Analyze usage to improve our platform

Information Sharing

We do not sell or rent your personal information. We may share information in these limited circumstances:

• With service providers who assist our operations
• To comply with legal obligations
• With your explicit consent

Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls.

Your Rights

You have the right to access, update, delete, or transfer your personal information. Contact us at [email protected] to exercise these rights.

Contact Information

For privacy-related questions, contact us at:
Email: [email protected]
Phone: +1 (212) 555-7892

Terms of Service

Last updated: December 2024

Course Enrollment and Access

By enrolling in our courses, you agree to:

• Provide accurate registration information
• Use course materials for personal educational purposes only
• Not share login credentials or course content
• Complete courses within the specified timeframe

Payment Terms

Course fees are due upon enrollment. We offer:

• 30-day money-back guarantee for unsatisfied students
• Payment plans for eligible courses
• Refunds processed within 5-10 business days

Intellectual Property

All course content, including videos, materials, and certifications, remain the intellectual property of Baking Champion Courses LLC.

Certification

Certificates are awarded upon successful completion of course requirements. Certificates are digital and can be verified through our platform.

Account Termination

We reserve the right to terminate accounts for violations of these terms, including sharing course content or fraudulent activity.

Contact

For questions about these terms, contact us at:
Email: [email protected]
Phone: +1 (212) 555-7892

DMCA Policy

Last updated: December 2024

Copyright Protection

Baking Champion Courses respects intellectual property rights and expects our users to do the same. We will respond to valid DMCA takedown notices promptly.

Filing a DMCA Notice

To file a copyright infringement notice, please include:

• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and its location
• Your contact information (name, address, phone, email)
• A statement of good faith belief that use is unauthorized
• A statement that the information is accurate
• Your physical or electronic signature

Counter-Notification

If you believe content was wrongly removed, you may file a counter-notification following DMCA procedures.

DMCA Agent Contact

Send DMCA notices to:
DMCA Agent: Legal Department
Baking Champion Courses LLC
425 Park Avenue
New York, NY 10022
Email: [email protected]
Phone: +1 (212) 555-7892

Repeat Infringers

We will terminate accounts of users who are repeat copyright infringers in accordance with our terms of service.

GDPR Compliance

Last updated: December 2024

Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of Access: Request access to your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we process your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing for marketing purposes

Legal Basis for Processing

We process your data based on:

• Contractual necessity (providing educational services)
• Legitimate interests (improving our services)
• Your consent (marketing communications)
• Legal obligations (record keeping)

Data Retention

We retain personal data for as long as necessary to fulfill our legal obligations and provide services. Course records are kept for 7 years for certification purposes.

International Transfers

We may transfer data outside the EEA using appropriate safeguards such as Standard Contractual Clauses.

Exercising Your Rights

To exercise your GDPR rights, contact us at:
Email: [email protected]
Phone: +1 (212) 555-7892

Data Protection Officer

For data protection concerns, contact our DPO at [email protected]

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority.

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